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| − | == System requirements ==
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| − | The requirements are based [http://www.opengroup.org/togaf/ TOGAF], with the overall vision described under [[Enterprise]], while the product for customers is described under [[AccountIT]]. The requirements for the support systems is described under [[Internal]], and finally the requirements for the platform that is to support both the customer product as well as the support systems is described under [[Platform]]
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| − | == Process description ==
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| − | The different processes are divided into sections. Each covering its part of the life cycle for the systems. [[Development processes]] covers the development tasks till the point the software is ready for launch (i.e. ready for customers to use). [[Operation processes]] covers the deployment of the software, monitoring the systems and handling events (such as "out of disc space"). [[Support processes]] covers the processes required for supporting the business by handling "service requests" as well as billing customers.
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| | [[Category:Support]] | | [[Category:Support]] |
Latest revision as of 16:52, 30 April 2014
These manuals are not the end user of any of the products mentioned but only intended for internal use only
If you are looking for documentation to help you use any product, read the Product Handbook.
