Difference between revisions of "Manual"
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| − | These manuals are not the end user of | + | These manuals are not the end user of any of the products mentioned but only intended for internal use only |
If you are looking for documentation to help you use any product, read the Product Handbook. | If you are looking for documentation to help you use any product, read the Product Handbook. | ||
Revision as of 16:28, 30 April 2014
These manuals are not the end user of any of the products mentioned but only intended for internal use only
If you are looking for documentation to help you use any product, read the Product Handbook.
System requirements
The requirements are based TOGAF, with the overall vision described under Enterprise, while the product for customers is described under AccountIT. The requirements for the support systems is described under Internal, and finally the requirements for the platform that is to support both the customer product as well as the support systems is described under Platform
Process description
The different processes are divided into sections. Each covering its part of the life cycle for the systems. Development processes covers the development tasks till the point the software is ready for launch (i.e. ready for customers to use). Operation processes covers the deployment of the software, monitoring the systems and handling events (such as "out of disc space"). Support processes covers the processes required for supporting the business by handling "service requests" as well as billing customers.
